Return Policy and Shipping Issues
We want you to get the right anodes for your boat. If you ordered the wrong part or need help, contact us and we’ll help you get what you need.
Return window
Returns must be requested within 5 business days of purchase. Full terms are in our Refund Policy.
What can’t be returned
- Anodes that have been in water, or that show signs of exposure to water or moisture
- Damaged items
- Sale items and gift cards
How to return an item
- Contact us by phone at (619) 756-7258 or by email at info@westcoastboatzincs.com to get a return authorization.
- Send approved returns to:
West Coast Boat Zincs, Returns
2540 Shelter Island Drive, Suite E
San Diego, CA 92106 - You’re responsible for return shipping. Original shipping charges aren’t refundable. A restocking fee of up to 15% of your original purchase may be deducted from your refund.
Quality issues
We don’t offer product warranties, but we want you to be happy with your order. If an item arrives damaged or defective, or you have a quality concern, contact us within 5 business days of purchase. We’ll replace damaged or defective items with the same product.
Shipping issues
- Late shipment. If your order hasn’t arrived when expected, email us. Once a package leaves our shop, we see the same tracking information you do.
- Lost in transit. Email us and we’ll file a claim with the carrier for you. In most cases, we can then refund your order or reship the items.
- Lost after delivery. If tracking shows your package was delivered, we can no longer file a claim as the shipper. Contact the carrier directly with your tracking number.